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Case Studies

Case Study: CAO

Team Work……


How does a global company reward individual and team performance across multiple lines of business and 45,000 employees worldwide?


Joined together by a common vision to grow, promote and protect the MetLife brand CMS and the Chief Administration Office, CAO, an organization within MetLife designed to work with the individual lines of MetLife business to ensure their growth and success, joined forces to develop an enterprise wide program of recognition. CMS developed the CAO Recognition Program to reward and stimulate a corporate culture of teamwork and individual corporate contribution.


Now developing the third phase of a three-year program, CMS has designed the flexibility for growth and expansion of a enterprise wide recognition program. This program receives attention from the highest level of MetLife corporate management and assists in the corporate initiative of positive team oriented behaviors.

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